You’re in the business of making smiles bigger and brighter, ensuring your patients are happy, healthy, and comfortable during their treatment. That's why it's so important for your staff to focus on the patient experience rather than spending time on tedious patient insurance verifications and intake tasks.
Have you considered outsourcing the patient insurance verification process? Not only does it free up your staff's time to focus on what really matters, but it also comes with cost benefits that add up quickly.
Here are some of the ways your practice can save by outsourcing the orthodontic patient insurance verification process to SmileSuite:
- Eliminate the cost of hiring, training and retaining staff - Practices are finding it more difficult to hire qualified personnel due to overall staffing shortages. Outsourcing patient intake eliminates the need to hire new staff members, and allows current staff members to focus more on patient care.
- Eliminate incorrect insurance estimates and stop saying “I’ll get back to you about your insurance.” - By outsourcing patient insurance verification, your practice can eliminate the errors that cause a Financial Coordinator’s nightmare such as missing group numbers, forgotten pre-treatment estimates, guessing the patient’s insurance carrier because they didn’t list it. This saves time and money spent investigating unpaid claims and following up with patients, while increasing revenue.
- An efficient process that works for you around the clock - Imagine your coordinator calls in sick, now who will take the time to verify the patient's insurance information? Also, it’s very hard to predict how long an insurance verification will take, as it can take upwards of 30 minutes - and sometimes more, eek - depending on the insurance company. With SmileSuite, you'll have an efficient process that works for you around the clock.
- Provide a better experience for new and existing patients - By freeing up your staff's time, your practice can provide more personal and attentive care for patients. This results in glowing reviews and word-of-mouth recommendations, consequently leading to new patients for your practice.
With SmileSuite, you can have an experienced team of professionals take care of patient insurance verification process. We'll verify insurance eligibility and do all the necessary follow-up – without your staff having to lift a finger. Also, it's 100% done by real people who are friendly - no artificial intelligence - ensuring accuracy and detail.
Unlike other services available to orthodontists, if the insurance information isn’t accurate, we call the patients to get accurate information. Think of SmileSuite as a behind-the-scenes team filling in the gaps and freeing up your time.
SmileSuite was built by orthodontists who know just how busy life can be in an ortho practice. By outsourcing tasks like verifying insurance for new patients and managing client intake, you can focus on the things that matter most without having to worry about your staff being tied up on long phone calls or lengthy processes in between appointments.
Best of all, you pay only for the services you use with SmileSuite - save with our "no bulk pricing" advantage.
Everything You Need to Start More Patients
SmileSuite’s a la carte products allow you to customize your new patient experience by adding the people and technology to address your practice needs. SmileSuite ensures your practice will provide a high-level, consistent and comprehensive new patient experience. Schedule a FREE DEMO to learn more about SmileSuite.