Nurturing your patients

from contact to contract

Real human connection meets modern technology to form SmileSuite (formerly Startaloo), a one-of-a-kind follow-up system, created for orthodontists by an orthodontist and practice consultants.

A White Glove, End-to-End Concierge Solution for Orthodontists

Insurance verification

New patient intake

No Show and Missed exam management

Post Consultation Followup

7 Days a week, nights and weekends

U.S. based concierge team

In other words, SmileSuite takes away the barriers stopping your patients from saying “yes” to treatment.

What Orthodontists Like You Are Saying

“Loving the platform! Working with SmileSuite is a breath of fresh air.”

Dr. Bill Laymen
Straighten Up Orthodontics

“Simply the best customer service I have ever experienced. Every costumer representative is very responsive and available immediately.  SmileSuite always goes above and beyond to help. Exactly what I need to grow my start up 🙂 I appreciate you guys!”

Dr. Andrii Shportko
The Smiles Doctor

“Dr. B, thank you so much for SmileSuite, it’s been a great addition to our practice in many ways!”

Dr. Amanda Vanderstelt
Willow Creek Orthodontics

“Thank you for creating SmileSuite…it solves problems I have been struggling with over the past 5 years.”

Dr. Jay Burton
Smile Maker Orthodontics

“Working with the SmileSuite Program has been a great experience!”

Brenda
Treatment Coordinator

“The program is very user friendly and allows you to easily make changes to suit the agreement between the patient and the office.”

April
Treatment Coordinator

“SmileSuite has made a significant impact on our labor costs, conversion rates and is providing us with crucial data we were either missing or having to manually collect prior.”

Melissa
Treatment Coordinator

Companies that excel at lead nurturing generate 50% more sales at 33% lower cost*

Never miss out on a new patient inquiry again. Secure prospective patients—from the initial contact to the signing of the contract—before they reach out to your competition.
SmileSuite does the work for you.

How it works

1

A prospective patient
contacts your practice

through phone, email, text,
or however they choose.

Girl showing phone illustration

2

The new patient phone call is answered by one of our customer-service focused SmileSuite team members.

SmileSuite concierge member illustration

3

We gather the patient’s demographics, insurance information, verify benefits and schedule their consultation.

Mobile phone illustration

4

You or your Treatment Coordinator presents treatment and finances on our world class SmileSuite presentation system.

two women with SmileSuite logo illustration

5

We’ll complete all post-consult follow-up if your patient doesn’t schedule their start or sign on at their consult!

Girl with a star illustration

We’re here to support you and your prospects when you’re not there. Nights and weekends — we’ve got you covered.

Real humans.
Genuine connections.

Your new patients will always speak to an experienced professional, whether they’re calling during office hours or outside office hours.*

Our SmileSuite concierge team members are real orthodontic professionals, based in the U.S., with extensive training in how to properly nurture and communicate with your prospective patients.

A Complete Concierge System

100% of your new patients will receive 100% personalized attention from our professional concierge team—100% of the time.