Nurturing your patients
from contact to contract
Real human connection meets modern technology to form SmileSuite (formerly Startaloo), a one-of-a-kind follow-up system, created for orthodontists by an orthodontist and practice consultants.
A White Glove, End-to-End Concierge Solution for Orthodontists
- Insurance verification
- New patient intake
- No Show and Missed exam management
- Post Consultation Followup
- 7 Days a week, nights and weekends
- U.S. based concierge team
In other words, SmileSuite takes away the barriers stopping your patients from saying “yes” to treatment.
What Orthodontists Like You Are Saying
Dr. Andrii Shportko
“Simply the best customer service I have ever experienced. Every costumer representative is very responsive and available immediately. SmileSuite always goes above and beyond to help. Exactly what I need to grow my start up I appreciate you guys!”
Dr. Amanda Vanderstelt
Dr. Bill Laymen
“Loving the platform! Working with SmileSuite is a breath of fresh air.”
Companies that excel at lead nurturing generate 50% more sales at 33% lower cost*
Never miss out on a new patient inquiry again. Secure prospective patients—from the initial contact to the signing of the contract—before they reach out to your competition.
SmileSuite does the work for you.
How it works
A prospective patient contacts your practice through phone, email, text, or however they choose.
The new patient phone call is answered by one of our customer-service focused SmileSuite team members.
We gather the patient’s demographics, insurance information, verify benefits and schedule their consultation.
You or your Treatment Coordinator presents treatment and finances on our world class SmileSuite presentation system.
We’ll complete all post-consult follow-up if your patient doesn’t schedule their start or sign on at their consult!
We’re here to support you and your prospects when you’re not there. Nights and weekends — we’ve got you covered.
Your new patients will always speak to an experienced professional, whether they’re calling during office hours or outside office hours.*
Our SmileSuite concierge team members are real orthodontic professionals, based in the U.S., with extensive training in how to properly nurture and communicate with your prospective patients.
A Complete Concierge System
100% of your new patients will receive 100% personalized attention from our professional concierge team—100% of the time.