The “Service” means any website, mobile application, or Internet service under the control of Xpress, whether partial or otherwise, in connection with providing the SmileSuite online platform.
“Personal Information” means information that alone or when in combination with other information may be used to readily identify, contact, or locate you, such as: name, address, email address, or phone number.
THE SERVICE COLLECTS YOUR INFORMATION
Registration and Account Information. You must register to use the Service. To register, you may need to provide information about yourself and/or your practice, such as your practice name, practice email, practice address, user name, user email, user password, and/or user’s position in the practice. You may also provide other optional information.
Using the Service. We collect information you provide through the Service. For example, when you enter treatment details, such as procedures, procedure details, pricing information, payment plan information, third party payment usage, and treatment acceptance rate, the Service will collect the information you provide in such submissions. We also collect the information in any messages you send through the Service to patients or others.
Communicate with Us. We collect information about you through your communications with our customer-support team or through other communications with us.
HOW XPRESS USES YOUR INFORMATION
Internal and Service-Related Usage. We use information for internal and service-related purposes. We may use and retain any data we collect to provide and improve any of our services.
Communications. We may send emails to the email address you provide to us to verify your account and for informational and operational purposes, such as account management, customer service, system maintenance, and other Service-related purposes.
Marketing. We may use information about you and your use of the Service for marketing purposes, such as providing online advertising on the Service and sending you information we think may be useful or relevant to you. You may opt out of email marketing by using the unsubscribe link in a marketing email.
Aggregate Data. We anonymize or aggregate data collected through the Service and may use and disclose it as permitted in our agreement with your practice.
XPRESS MAY DISCLOSE YOUR INFORMATION
We Use Vendors and Service Providers. We share information we receive with vendors and service providers that perform services for us. For example, through our Service, you provide information to payment processors as part of financial transactions, and we will share your information with service providers, such as web and database hosting services.
Legal and Similar Disclosures. We may access, preserve, and disclose your information, if we believe doing so is required or appropriate to: comply with law enforcement requests and legal process, such as a court order or subpoena; respond to your requests; comply with the law; or protect your, our, or others’ rights, property, or safety.
Merger, Sale, or Other Asset Transfers.If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be disclosed in connection with the negotiation of such transaction, and/or sold or transferred as part of such a transaction as permitted by law and/or contract.
With Your Permission. We may also disclose your information with your permission.
UPDATE YOUR INFORMATION OR POSE A QUESTION OR SUGGESTION
Xpress Automated Solutions, LLC
7 Moran Avenue
Wappingers Falls, NY 12590
Effective Date: 10/31/18