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SmileSuite
Blog and
Resources

Blog Pages

2 min read

Maximizing Lead Conversion

Maximizing Lead Conversion: A Comprehensive Approach for Dental and Medical Practices In the bustling world of dental...
1 min read

Text vs. Call: Unveiling Lead Preferences in SmileSuite's Latest Analysis of 4500 Leads

At SmileSuite we've honed our lead response strategy. When a practice’s lead enters into our system, the lead promptly...
2 min read

The solution to tackling common challenges of the new patient phone call process

Being an orthodontist and running a busy solo practice, I recognize the significance of a steady flow of new patients...
2 min read

The Importance of Qualifying Your Orthodontic Leads

Imagine this: A TikTok ad leads a prospective patient, Bob, to schedule an orthodontic consultation for your practice,...
1 min read

UNLOCK THE POWER OF SALES SUPPORTED MARKETING™

Did you know that according to recent data, the average conversion rate for leads generated through online marketing...
1 min read

The Secret to a Stress-Free Summer for Orthodontic Practices

The final school bell has rung, marking the start of a busy season for orthodontic practices. With a surge in patient...
2 min read

The Power of a Good Treatment Presentation

Orthodontic practices need to ensure that treatment plans are presented in the best way possible. Good presentations...
2 min read

Outsource the New Patient Insurance Verification Process

You’re in the business of making smiles bigger and brighter, ensuring your patients are happy, healthy, and comfortable...
3 min read

How Many New Patient Calls is Your Practice Missing?

Did you know that 75% of people¹ who have a negative phone experience with a business (e.g. no one answers the phone)...
3 min read

Why SmileSuite is Not Just a Call Center

SmileSuite is far more than a call center! Yes, we answer your practice’s new patient phone calls and communications,...
3 min read

How Quickly Are You Responding to New Patient Calls?

Are you missing the critical response time window? Studies by Lead Response Management show that the optimal lead...
1 min read

Whitepaper: Get off the Hamster Wheel of Employment—for good.

Did you know, replacing a single employee can cost you between 0.5 to 2 times₁ the employee’s yearly salary? That means...
3 min read

Effective Post-Consultation Follow-Up to Secure New Patients

So you got a new patient to visit you for a consultation… phew! The hard part is over. Does that mean your job is done...
1 min read

New Feature: No Show and Cancelation Management!

Life can be hectic, no shows and cancelled appointments are inevitable – but now they don’t have to mean the end of the...
1 min read

Will We See You at These Upcoming Conferences?

Come check out our booths, sign up for a free demo of SmileSuite, and keep an eye on our social media for giveaways and...
1 min read

Startaloo is Now SmileSuite!

Still your end-to-end concierge solution to take your patients from Contact to Contract We may have a new name and...
1 min read

Which insurance carrier should I consider dropping?

As a business decision, being “in-network” with insurance carriers can make sense to increase new patient traffic into...
2 min read

Best Practices for Following Up with Pending Ortho Patients

In an ideal world, patients will start the same day they are presented treatment. But the reality is that most patients...
1 min read

How to Leverage the Time of Day to Maximize Patient Starts

Ever wonder what time of day has the highest patient conversion rate? Believe it or not, the time of day can affect how...

Getting the most out of your discounts

Jill Allen of Jill Allen and Associates, recently sat down with Dr. B of SmileSuite to discuss how to understand dental...

How Conditional Marketing Maximizes ROI

As part of the previous SmileSuite Success Bootcamp series, we featured Keaton Walker of Orthopatients.com. Keaton...

Virtual Consultations Evolved

In a blink of an eye, Orthodontic practices were pushed forward into a new era of virtual consultations. Check out this...

How to Use Insurance Data to Market Your Practice

SmileSuite recently hosted the SmileSuite Success Bootcamp, a series of webinars aimed to help practices reopen from...

Why You Shouldn’t Do Marketing Without Data

Check out insightful conversation with Dean Steinman of Ortho Marketing who walks us through the importance of...
2 min read

Five Effective Ways to Follow-Up With Non-Starts

Not every patient who attends an initial orthodontic consultation will result in a same day start. But just because a...
1 min read

Don’t Miss Out on an Easy Way to Apply Same-Day Discounts

Presenting limited time offers is one of the oldest strategies in the marketing playbook. It’s an effective way to get...
1 min read

Reduce Observation Patient Drop-off with This Simple Solution

How many observation patients does your orthodontic practice have on its roster? Regardless of how many are in the...
1 min read

The Big Picture: Why Keeping Track of Non-Starts Can Make Your Practice More Profitable

Just like a movie with varying angles and detailed close-ups, every aspect of your business has different camera shots....
2 min read

A Case Study on How We Increased Phase II Conversion Rates by 16.3%

Did you know the national average of patient true conversion rates who have completed Phase I treatment, and are...
1 min read

How to lower hidden costs when recruiting and onboarding new Treatment Coordinators

Orthodontists need money to hire and onboard new employees. Just ask the folks at Bersin and Deloitte whose recent...