Anthony V. Bonavoglia, DDS, MS

Running a large, one doctor practice, Dr. Bonavoglia recognized that he needed a way to provide a consistent new patient process. Having a passion for systems and problem solving, Dr. B got to work to fix this problem.

SmileSuite concierge member responding to a new patient lead

3 min read

How Quickly Are You Responding to New Patient Calls?

Are you missing the critical response time window? Studies by Lead Response Management show that the optimal lead response time is about 5 minutes after the prospective patient reaches out to you. The odds of getting in contact with a prospective...

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1 min read

Whitepaper: Get off the Hamster Wheel of Employment—for good.

Did you know, replacing a single employee can cost you between 0.5 to 2 times₁ the employee’s yearly salary? That means a $45,000 salaried employee...

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orthodontic post-consultation follow-up

3 min read

Effective Post-Consultation Follow-Up to Secure New Patients

So you got a new patient to visit you for a consultation… phew! The hard part is over. Does that mean your job is done and the deal is sealed? Not...

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orthodontic new patient cancelltion

1 min read

New Feature: No Show and Cancelation Management!

Life can be hectic, no shows and cancelled appointments are inevitable – but now they don’t have to mean the end of the line for your prospective new...

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1 min read

Will We See You at These Upcoming Conferences?

Come check out our booths, sign up for afreedemo of SmileSuite, and keep an eye onour social mediafor giveaways and prizes!

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1 min read

Startaloo is Now SmileSuite!

Still your end-to-end concierge solution to take your patients from Contact to Contract We may have a new name and look, but our our #1 goal hasn’t...

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dropping an insurance provider for orthodontists

1 min read

Which insurance carrier should I consider dropping?

As a business decision, being “in-network” with insurance carriers can make sense to increase new patient traffic into your office. Often times,...

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pending ortho patients

2 min read

Best Practices for Following Up with Pending Ortho Patients

In an ideal world, patients will start the same day they are presented treatment. But the reality is that most patients need some time to consider...

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time of day to maximize patient starts

1 min read

How to Leverage the Time of Day to Maximize Patient Starts

Ever wonder what time of day has the highest patient conversion rate? Believe it or not, the time of day can affect how your patients make treatment...

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orthodontic patient discounts

Getting the most out of your discounts

Jill Allen of Jill Allen and Associates, recently sat down with Dr. B of SmileSuite to discuss how to understand dental insurance and ways to get the...

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