Flexible, Usage-Based Pricing

Smarter Call Handling.
Smarter Pricing.

With SmileSuite’s Reason-Based Routing™, new leads, billing questions, and support calls are handled differently —
so you stay in control of priorities and your budget.

You customize how calls are handled, what agents do, and how resources are used —
starting at $149.99/month with pricing that scales based on how much support you actually use.

No contracts • Cancel anytime • Flexible, usage-based support

Get Your Pricing

Every Plan Includes Live U.S.-Based Support

Real agents answer calls and manage text conversations — no bots, no overseas call centers.

U.S.-based teams trained specifically for your business.

Usage Determines Your Tier

Your total live call minutes for the month automatically determine your usage tier and included features.

No plans to choose — your tier updates automatically.

Automatically Adjusts as You Grow

As your call volume changes, your tier adjusts automatically — up or down — month to month.

Scale without manual plan changes or contract updates.

Pricing Comparison: Traditional Call Agencies vs SmileSuite

See how SmileSuite keeps pricing simple, transparent, and tied to real agent work.

Category

Traditional Call Agencies

Typical / Legacy Model

SmileSuite

Pricing model

Fixed monthly plans or seat-based contracts

✓ Usage-based pricing tied to actual agent time

Pay for idle time

Yes — unused minutes and staffing go to waste

✓ No — pricing is usage-based, not fixed capacity

Inbound calls

Included, often limited by plan

✓ Included and billed by actual usage

Outbound calls & texts

Often billed as add-ons

✓ Included based on agent time

Script customization

Upcharges for custom scripts or call flows

✓ Included — no upcharges for script customizations

Minimum commitments

Long-term contracts or required minimums

✓ No long-term commitments

Scales with call volume

Layered fees, complex invoices

✓ Simple, predictable, usage-based billing

Cost transparency

Surprise add-ons and unclear line items

✓ Clear billing aligned to outcomes

SmileSuite was designed to align agent effort with real business outcomes — not fixed plans or empty minutes.

Get Your Pricing

Customer Feedback

“Boom! All after-hours appointment requests came through the website. SmileSuite had her scheduled in minutes.

I love that.”

Dr. Justin Hughes

Practice Owner

Book a Demo

See What SmileSuite Would Look Like for Your Business

Get a quick walkthrough of how usage-based pricing, reason-based routing, and live U.S.-based agents work together — tailored to your call volume and goals.