Nurturing your patients

from contact to contract

Real human connection meets modern technology to form SmileSuite (formerly Startaloo), a one-of-a-kind follow-up system, created for orthodontists by an orthodontist and practice consultants.

A White Glove, End-to-End Concierge Solution for Orthodontists

Insurance verification

New patient intake

No Show and Missed exam management

Post Consultation Followup

7 Days a week, nights and weekends

In other words, SmileSuite takes away the barriers stopping your patients from saying “yes” to treatment.

Companies that excel at lead nurturing generate 50% more sales at 33% lower cost1

Never miss out on a new patient inquiry again. With our remote new patient services, your practice can secure prospective patients—from the initial contact to the signing of the contract—before they reach out to your competition.
SmileSuite does the work for you.

How it works


A prospective patient
contacts your practice

through phone, email, text,
or however they choose.

Girl showing phone illustration


Our professional concierge team (real humans) answers your patient. We gather the patient’s history and verify insurance benefits.

SmileSuite concierge member illustration


We follow up with your patient and secure their appointment.


You present on our world class presentation system.


You gain a new patient. If they don’t start the same day, we continue to follow up.

Girl with a star illustration

We’re here to support you and your prospects when you’re not there. Nights and weekends — we’ve got you covered.

Real humans.
Genuine connections.

Your new patients will always speak to an experienced professional, whether they’re calling during office hours or outside office hours.*

Our SmileSuite concierge team members are real orthodontic professionals, based in the U.S., with extensive training in how to properly nurture and communicate with your prospective patients.

A Complete Concierge System

100% of your new patients will receive 100% personalized attention from our professional concierge team—100% of the time.