Dental front desks have leaks — missed calls, cold leads, pending treatment that never gets scheduled — and they're costing practices patients and money. SmileSuite plugs those leaks with a seamlessly integrated, U.S.-based remote team that answers and schedules new patients around the clock, backs up your phones when things get busy, and follows up on every lead and treatment plan.
Built by dentists and dental consultants who understand where front-desk leaks occur—and how much they are costing your practice.
Plans start at just $149.99/month
No contracts • No setup fees • Cancel anytime-1.png)
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Trusted by 500+ dental and specialty practices nationwide
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Whether your team is helping the patient in front of them, tied up on another line, or the office is closed, opportunities don't wait—and every missed connection costs you patients and revenue.
See how SmileSuite helps your team capture the opportunities that would otherwise slip through the cracks.
Schedule a DemoPlans start at just $149.99/month
No contracts • No setup fees • Cancel anytime-2.png?width=150&height=51&name=Untitled%20design%20(23)-2.png)
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We implemented SmileSuite in 2023 to handle our new patients and it has seriously been a complete game changer for our practice... it is the best thing we could have ever done!
SmileSuite has been an integral part of my startup, I haven't had to hire a front desk team member yet which is saving me money! Their team is doing a great job.
We never miss a new patient phone call. The phone is answered through lunch which is high volume time for new patient calls. They even answer after our normal hours. It’s a very impressive operation. As you can tell I’m kind of excited about SmileSuite!!
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I LOVE SmileSuite! As a startup practice, their service was absolutely crucial from the very beginning and it continues to be as our practice grows. I cannot imagine not having them as a part of our team! I recommend them to all of my colleagues!
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Every call answered. Every opportunity followed.
Plans start at just $149.99/month
No contracts • No setup fees • Cancel anytimePicture your schedule fully booked—because every call, inquiry, and follow-up receives immediate attention.
Patients who call at 6:45 PM schedule immediately without waiting for morning.
Recall lists and unscheduled treatment leads are worked consistently daily.
Handled promptly by U.S.-based agents who know your custom workflows.
The front desk gets instant relief without sacrificing practice growth.
This is an ordinary Tuesday for hundreds of practices already running on SmileSuite.
Plans start at just $149.99/month
No contracts No setup fees Cancel anytimeDental Answering Service FAQs
Learn how SmileSuite's live, U.S.-based dental answering service helps practices plug the front desk leaks that cost patients and revenue—from missed new patient calls and after-hours coverage to lead follow-up and unscheduled treatment.
A dental answering service provides trained receptionists who answer calls on behalf of your dental practice when your front desk is busy, after hours, or whenever additional coverage is needed. SmileSuite goes beyond traditional call answering by helping practices schedule new patients, provide phone backup and after-hours coverage, follow up with leads, and reconnect with patients who have unscheduled recommended treatment.
Traditional answering services often take a message and pass it back to the office. SmileSuite is designed to help plug the front desk leaks that quietly cost dental practices patients and revenue. Our four core services focus on new patient scheduling, phone backup and after-hours coverage, lead follow-up and scheduling, and pending treatment follow-up. Our U.S.-based team works within your practice's scripts, scheduling rules, and workflows to help turn missed opportunities into scheduled appointments.
Yes. SmileSuite answers new patient calls, collects the information your practice needs, and schedules appointments using your availability, scheduling rules, and customized scripts. Our goal is to help your practice capture new patient opportunities that might otherwise be missed when your front desk is busy or unavailable.
Yes. SmileSuite provides dental answering service coverage seven days a week, including evenings and weekends. Practices can use us for phone overflow, lunch coverage, after-hours calls, or whenever their front desk needs additional support. Our team helps patients reach a real person instead of voicemail and can assist with new patient scheduling and other supported workflows.
Yes. SmileSuite can proactively follow up with web leads, consultation requests, missed inquiries, and other new patient opportunities using calls, text, and email. Rather than simply passing a lead back to your office, our team works to make contact, answer questions, and move the conversation toward a scheduled appointment.
Yes. SmileSuite can help your practice reconnect with patients who have recommended treatment that has not yet been scheduled. Our team follows your practice's approved scripts and workflows to reach out, answer scheduling-related questions, and help patients take the next step toward getting back on your schedule. This gives your front desk additional support with follow-up that can be difficult to manage consistently during a busy day.
SmileSuite plans start at $149.99 per month with no setup fees and no long-term contracts. Our usage-based pricing allows dental practices to use SmileSuite as much or as little as needed. Whether you need phone backup, after-hours answering, new patient scheduling, lead follow-up, or pending treatment follow-up, you can choose the support that fits your practice.
Yes. SmileSuite is HIPAA secure and designed to support dental and healthcare practices that handle protected health information. Our systems, processes, and team training are designed to help safeguard patient information while allowing our receptionists to support your practice.
Yes. SmileSuite's answering service is staffed by 100% U.S.-based agents. Our team follows your practice's customized scripts, workflows, scheduling rules, and communication preferences so patients receive an experience that feels like an extension of your own front desk.
Yes. SmileSuite offers Spanish-speaking support to help dental practices communicate with both English- and Spanish-speaking patients. Our bilingual support can help with incoming calls, new patient inquiries, new patient scheduling, and follow-up so language barriers don't become another reason a patient opportunity is lost.
SmileSuite uses real U.S.-based receptionists to communicate with your patients. Our team is supported by technology and customized workflows, but your patients communicate with real people who can listen, answer questions, help schedule new patient appointments, and represent your practice professionally.
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