SmileSuite feels like an extension of our own front desk. Their team understands our patients, follows our processes, and makes sure opportunities do not fall through the cracks.
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Virtual Front Office Assistant for Dental Practices
Stop the Leaks in
Your Front Desk.
SmileSuite's U.S.-based remote agents work alongside your team, answering calls, booking new patients, and following up on leads, recall and treatment 7 days a week, days, nights, and weekends.
Built by dentists and dental consultants who know exactly how front-desk leads cost practices patients and production.
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Trusted by 500+ dental and specialty practices nationwide
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See how SmileSuite helps your team capture the opportunities that would otherwise slip through the cracks.
Schedule a DemoThe Front Desk Problem
Every Missed Opportunity
Costs Your Practice
Whether your team is helping the patient in front of them, tied up on another call, or the office is simply closed, opportunities don't wait.
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Every call answered. Every opportunity followed. Every patient cared for.
Schedule a Demo
Plans start at just $149.99/month
No contracts • No setup fees • Cancel anytimeThis Is What a Front Desk That Never Drops the Ball Feels Like.
Picture your schedule fully booked—not because your team worked overtime, but because every call, inquiry, and follow-up received the attention it deserved.
After-hours calls get answered and booked.
The new patient who calls at 6:45 PM can receive help and schedule without waiting for the office to reopen.
Follow-up keeps moving in the background.
Recall lists, treatment opportunities, and new-patient inquiries are worked consistently instead of being pushed to another day.
Patients receive answers when they need them.
Questions are handled promptly by someone who sounds like they have worked with your practice for years.
Your team can focus on the patients in front of them.
The front desk gets relief without sacrificing the calls, follow-up, and opportunities that help your practice grow.
Your schedule fills more consistently. Patients feel taken care of. And you stop wondering how much production quietly walked out the door.
That is not a future promise. It is an ordinary Tuesday for hundreds of practices already running on SmileSuite.
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We Don't Just Answer....
We Personalize
A new lead shouldn’t be handled the same as a billing question. Every interaction is tailored to your business, so high-value opportunities are prioritized and every caller gets the right experience from the start.
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We Don't Just Wait...
We Engage.
Leads go cold fast. Our U.S.-based team engages instantly across calls, text, and email, then follows up consistently and thoughtfully so every opportunity is actively worked toward conversion.
Trusted by Growing Businesses
Turning Every Call Into Opportunity
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Step 1: The Human Connection
Our U.S.-based team engages every conversation across calls, text, and email, building trust from the very first interaction.
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Step 2: Guided Conversations
Each interaction follows your customized workflows and priorities, ensuring the right message, timing, and next step for every opportunity.
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Step 3: Conversion Execution
We don’t just respond. We schedule, follow up, and move every opportunity forward until it reaches the next step.
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Step 1: The Human Connection
Our U.S.-based team engages every conversation across calls, text, and email, building trust from the very first interaction.
Step 2: Guided Conversations
Each interaction follows your customized workflows and priorities, ensuring the right message, timing, and next step for every opportunity.
Step 3: Conversion Execution
We don’t just respond. We schedule, follow up, and move every opportunity forward until it reaches the next step.
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Outbound Growth
Scale with Outbound Growth
Don’t just wait for inbound opportunities. Our outbound programs engage leads across calls, text, and email, using proactive follow-up to drive more conversions.
Questions & Answers
Questions About Our Call Answering Service & Virtual Receptionist Plans for Small Businesses
Clear answers to help your team choose the right virtual receptionist plan.
What is a live answering service for small businesses? ›
A live answering service for small businesses ensures every call, text, and inquiry is handled by real people, not bots, helping you capture more opportunities and convert more leads.
How much does a virtual answering service cost for a small business? ›
Our call answering service plans starts at $149.99/mo with no setup fees and no long-term contracts. We use a fair pay-per-minute model so you only pay for the exact time our agents spend helping your customers.
What are your hours of operation? Do you offer after-hours support or after-hours answering service?›
SmileSuite provides coverage 7 days a week including evenings and weekends so your business never misses an opportunity.
Is SmileSuite HIPAA compliant? ›
🔒 HIPAA Secure
Yes. SmileSuite is HIPAA compliant and designed to support healthcare practices that handle protected health information (PHI). Our systems, processes, and team training follow strict privacy and security standards to help safeguard patient information.
Can SmileSuite integrate with my CRM or scheduling software? ›
Yes. Our virtual receptionists can work directly inside your CRM, scheduling system, or calendar, integrating seamlessly into your existing workflows.
Are your agents based in the U.S.? ›
Yes. Every SmileSuite agent is 100% US-based.
Do you use AI or real people to answer calls? ›
SmileSuite uses real U.S.-based receptionists supported by smart workflows, so every conversation is handled professionally, personally, and effectively.
Can your answering service help with outbound follow-ups and lead engagement?›
Yes. Our team follows up with web leads and missed inquiries across calls, text, and email to help convert more opportunities.
Questions & Answers
Questions About Our Call Answering Service & Virtual Receptionist Plans for Small Businesses
Clear answers to help your team choose the right virtual receptionist plan.
What is a live answering service for small businesses? ›
A live answering service for small businesses ensures every call, text, and inquiry is handled by real people, not bots, helping you capture more opportunities and convert more leads.
How much does a virtual answering service cost for a small business? ›
Our call answering service plans starts at $149.99/mo with no setup fees and no long-term contracts. We use a fair pay-per-minute model so you only pay for the exact time our agents spend helping your customers.
What are your hours of operation? Do you offer after-hours support or after-hours answering service?›
SmileSuite provides coverage 7 days a week including evenings and weekends so your business never misses an opportunity.
Is SmileSuite HIPAA compliant? ›
🔒 HIPAA Secure
Yes. SmileSuite is HIPAA compliant and designed to support healthcare practices that handle protected health information (PHI). Our systems, processes, and team training follow strict privacy and security standards to help safeguard patient information.
Can SmileSuite integrate with my CRM or scheduling software? ›
Yes. Our virtual receptionists can work directly inside your CRM, scheduling system, or calendar, integrating seamlessly into your existing workflows.
Are your agents based in the U.S.? ›
Yes. Every SmileSuite agent is 100% US-based.
Do you use AI or real people to answer calls? ›
SmileSuite uses real U.S.-based receptionists supported by smart workflows, so every conversation is handled professionally, personally, and effectively.
Can your answering service help with outbound follow-ups and lead engagement?›
Yes. Our team follows up with web leads and missed inquiries across calls, text, and email to help convert more opportunities.
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