Virtual Front Office Assistant for Dental Practices

Every practice owner wants a front desk that never misses an opportunity, a schedule that fills itself, and patients who never fall through the cracks.

Stop the Leaks in
Your Front Desk.

SmileSuite's US Based Remote Agents works alongside your team, answering calls, booking new patients, and following up on recall and treatment 7 Days a Week - Days, Nights & Weekends. Built by dentists and dental consultants who know exactly where practices lose patients and production.

Schedule a Demo See where your front office might be leaking patients

Trusted by 500+ dental and specialty practices nationwide
Primary Hero Section Images (1)-2
✓
New Patient Friday · 7:20 PM Scheduled Consultation +$6,800 Potential Production
✓
Emergency Saturday · 10:30 AM Patient Routed Seen Same Day
✓
Recall Saturday · 11:15 AM Recall Scheduled Patient Re-engaged
✓
Schedule Recovery Saturday · 1:45 PM Canceled Appointment Filled 2 Hours Recovered
✓
Treatment Sunday · 4:40 PM Treatment Follow-up Completed Consultation Confirmed
✓
Missed Call Monday · 8:15 AM Patient Call Returned Opportunity Recovered
A busy dental front desk managing calls and patient communication
New Patients

The Lead Was Interested.
But Nobody Followed Up.

8 New-patient opportunities missed
$8,000–$10,000 Potential production lost
The Front Desk Problem

Your Front Desk Isn’t Failing. It’s Being Asked to Do Too Much.

Calls, new-patient follow-up, treatment follow-up, patient questions, and after-hours coverage all compete for the same limited attention.

When your team can’t get to everything, patients and production quietly slip through the cracks.

The Virtual Front Office Assistant

Built for dentistry. Trusted by practices. Loved by patients.

Pricing Page Images (4)
Schedule a Demo
Plans start at just $149.99/month
No contracts • No setup fees • Cancel anytime

What is The SmileSuite Difference.

 We've experienced the overlapping phone lines, unanswered inquiries, frustrated patients, and treatment follow-up that never seems to get done. That's why we built SmileSuite. 

Real people, dental-specific workflows, and flexible support designed for what your front office actually needs.

  • ✓ U.S.-based team trained to represent your practice. Patients feel like they're calling your office.
  • ✓ Calls, texts, and email handled through one coordinated workflow
  • ✓ Inbound and outbound engagement instead of simply taking messages
  • ✓ Consistent follow-up that keeps every opportunity moving forward
  • ✓ Scheduling, lead capture, and patient communication handled seamlessly
  • ✓ Fully customized scripts, workflows, and priorities
  • ✓ Transparent pricing with no surprise add-on fees
  • ✓ Real people, not bots or rigid call-center scripts
  • ✓ Seven-day coverage including days, nights, and weekends
  • ✓ Flexible support for after-hours calls, overflow, and new inquiries
↗

Use SmileSuite after hours, for overflow, or for new inquiries. You decide where we fit.

HIPAA Secure Created by Dentists
Trusted by 500+ Practices
across US and Canada
Turning Every Call Into Opportunity
REMOTE TEAM PACKAGE (1)-2
Untitled design (23)-2
Untitled design (22)-3
REMOTE TEAM PACKAGE (4)-1
Untitled design (21)-3
TRUSTED ACROSS THE U.S. & CANADA

Trusted by Practices Across North America.

More than 500 dental and specialty practices rely on SmileSuite to answer calls, schedule patients, and follow up on the opportunities that used to fall through the cracks.

✓ Built specifically for dental practices
✓ Supporting practices 7 days a week
✓ Real people trained around your workflows
Schedule a Demo
SmileSuite client
★★★★★
SmileSuite feels like an extension of our own front desk. Their team understands our patients, follows our processes, and makes sure opportunities do not fall through the cracks.
Dr. Client Name Practice Name City, State
The Front Desk Problem

Your Front Desk Isn’t Failing.
It’s Being Asked to Do Too Much.

Calls, new patient follow-up, treatment follow-up, patient questions, and after-hours coverage all compete for the same limited attention.

New Patients

The Lead Was Interested.
But Nobody Followed Up.

Whether from missed phone calls or web inquiries, new patient inquiries and consultation requests lose momentum quickly. When your team cannot respond in time, an interested patient may schedule with another practice.

8 New patient opportunities missed.
 
$8,000–$10,000 Potential production lost when a new patient inquiry isn't contacted promptly.
New patient inquiries waiting for follow-up

You spent years earning your patients’ trust. A missed opportunity shouldn’t be the reason you lose it.

 We Know, Because We've Sat in Your Chair. 
Primary Hero Section Images-1
Plans Starting From $149.99/mo
Never miss a call. Real U.S.-based receptionists.
  Virtual Front Office Assistance for Dental Practices

Every practice owner wants a front desk that never misses an opportunity, a schedule that fills itself, and patients who never fall through the cracks.

Stop the Leaks in
Your Front Desk.

SmileSuite works alongside your team, answering calls, booking new patients, and following up on recall and treatment almost 24/7. Built by dentists and dental consultants who know exactly where practices lose patients and production.

Schedule a Demo See where your front office might be leaking patients

Trusted by 350+ dental and specialty practices nationwide

Why SmileSuite is different from
all other call answering services?

Pricing Page Images (4)

Built by Dental People Who Understand the Front Desk

SmileSuite was created by dentists and dental consultants who have experienced the challenges your team faces every day.

We’ve lived the chaos of a busy dental front desk—the overlapping phone lines, frustrated patients, unanswered inquiries, and follow-up lists that never seem to get touched. SmileSuite was built from that experience to give your team the support it needs without adding more pressure.

Pricing Page Images (5)

We Don't Just Answer....

We Personalize

 

  A new lead shouldn’t be handled the same as a billing question. Every interaction is tailored to your business, so high-value opportunities are prioritized and every caller gets the right experience from the start.  

 

Pricing Page Images (4)

We Don't Just Wait...

We Engage.

 

  Leads go cold fast. Our U.S.-based team engages instantly across calls, text, and email, then follows up consistently and thoughtfully so every opportunity is actively worked toward conversion. 

 

Trusted by Growing Businesses
Turning Every Call Into Opportunity
REMOTE TEAM PACKAGE (1)-2
Untitled design (23)-2
Untitled design (22)-3
REMOTE TEAM PACKAGE (4)-1
Untitled design (21)-3
Trusted by Growing Businesses
Turning Every Call Into Opportunity
Prero Orthodontics SmileMaker PuraVida Mari's List Preferred Vendor StarSmiles Orthodontics
 

The Call Answering Service You Can Rely On

From first-time inquiries to specialized industry support, SmileSuite scales with your business.

Common Call Types

New customer inquiries Scheduling & rescheduling Lead qualification & intake Billing & payment questions After-hours & overflow Follow-ups & callbacks

Industries We Serve

Dental Practices Medical Clinics Law Firms Home Services Real Estate Financial Services Marketing Agencies E-commerce
Learn More Here

No long-term contracts. Setup in minutes.

 

The Call Answering Service You Can Rely On

From first-time inquiries to specialized industry support, SmileSuite scales with your business.

Common Call Types

New customer inquiries Scheduling & rescheduling Lead qualification & intake Billing & payment questions After-hours & overflow Follow-ups & callbacks

Industries We Serve

Dental Practices Medical Clinics Law Firms Home Services Real Estate Financial Services Marketing Agencies E-commerce
Learn More Here

No long-term contracts. Setup in minutes.

 

 How SmileSuite Converts More Conversations Into Customers 

 A proven system that combines real human engagement with smart workflows to manage conversations, follow up consistently, and drive more conversions. 

Schedule a Demo

Icon of a person and a heart representing the warm human connection provided by SmileSuite’s U.S. based virtual receptionists.

Step 1: The Human Connection

 Our U.S.-based team engages every conversation across calls, text, and email, building trust from the very first interaction. 

R (1)-1

Step 2:  Guided Conversations 

 Each interaction follows your customized workflows and priorities, ensuring the right message, timing, and next step for every opportunity.

Calendar and checkmark icon representing intent based execution including booking appointments and triggering follow up sequences.

Step 3:  Conversion Execution 

 We don’t just respond. We schedule, follow up, and move every opportunity forward until it reaches the next step. 
R (2)-1
Outbound Growth

Scale with Outbound Growth

Don’t just wait for inbound opportunities. Our outbound programs engage leads across calls, text, and email, using proactive follow-up to drive more conversions. 

 

Icon of a person and a heart representing the warm human connection provided by SmileSuite’s U.S. based virtual receptionists.

Step 1: The Human Connection

  Our U.S.-based team engages every conversation across calls, text, and email, building trust from the very first interaction.

 

R (1)-1

Step 2: Guided Conversations

Each interaction follows your customized workflows and priorities, ensuring the right message, timing, and next step for every opportunity.

 

Calendar and checkmark icon representing intent based execution including booking appointments and triggering follow up sequences.

Step 3: Conversion Execution

 We don’t just respond. We schedule, follow up, and move every opportunity forward until it reaches the next step.
R (2)-1
Outbound Growth

Scale with Outbound Growth

Don’t just wait for inbound opportunities. Our outbound programs engage leads across calls, text, and email, using proactive follow-up to drive more conversions.  
Trusted Coast to Coast

Success Stories from Small Businesses Across the U.S. & Canada

Business owners trust SmileSuite to drive measurable growth by capturing more opportunities, converting more leads, and increasing scheduled appointments through consistent, high-quality engagement across every interaction. 

 
See How SmileSuite Works
★★★★★

We implemented SmileSuite in 2023 to handle our new patients and it has seriously been a complete game changer for our practice... it is the best thing we could have ever done!

- Lana – Office Manager

★★★★★

"SmileSuite has been an integral part of my startup, I haven't had to hire a front desk team member yet which is saving me money! Their team is doing a great job."

- Dr. Park – Pediatric Dental Office

★★★★★

"Outsourcing our calls to SmileSuite eliminated our problem with scripting consistency during a staffing turnover period... I highly recommend the service!"

- Jason C. – Business Owner

Professional US-based virtual receptionist providing live answering services and appointment scheduling for small businesses, next to an FAQ section detailing SmileSuite's pricing and lead follow-up features.
Questions & Answers

Questions About Our Call Answering Service & Virtual Receptionist Plans for Small Businesses

Clear answers to help your team choose the right virtual receptionist plan.

 
What is a live answering service for small businesses? ›

A live answering service for small businesses ensures every call, text, and inquiry is handled by real people, not bots, helping you capture more opportunities and convert more leads.

How much does a virtual answering service cost for a small business? ›

Our call answering service plans starts at $149.99/mo with no setup fees and no long-term contracts. We use a fair pay-per-minute model so you only pay for the exact time our agents spend helping your customers.

What are your hours of operation? Do you offer after-hours support or after-hours answering service?›

SmileSuite provides coverage 7 days a week including evenings and weekends so your business never misses an opportunity.

Is SmileSuite HIPAA compliant? ›

🔒 HIPAA Secure
Yes. SmileSuite is HIPAA compliant and designed to support healthcare practices that handle protected health information (PHI). Our systems, processes, and team training follow strict privacy and security standards to help safeguard patient information.

Can SmileSuite integrate with my CRM or scheduling software? ›

Yes. Our virtual receptionists can work directly inside your CRM, scheduling system, or calendar, integrating seamlessly into your existing workflows. 

Are your agents based in the U.S.? ›

Yes. Every SmileSuite agent is 100% US-based.

Do you use AI or real people to answer calls? ›

SmileSuite uses real U.S.-based receptionists supported by smart workflows, so every conversation is handled professionally, personally, and effectively.

Can your answering service help with outbound follow-ups and lead engagement?›

Yes. Our team follows up with web leads and missed inquiries across calls, text, and email to help convert more opportunities. 

About SmileSuite

 What Is SmileSuite? A Smarter Call Answering Service & Virtual Receptionist Solution 

 SmileSuite is a U.S.-based call answering service, virtual receptionist, and call center alternative that helps small businesses capture more opportunities, manage conversations, and convert more leads across calls, text, and email. 

Who Uses SmileSuite? +

SmileSuite is used by small businesses, healthcare practices, and service companies looking for a more flexible alternative to traditional call centers, answering services, or virtual assistants. 

What Problems Does SmileSuite Solve? +
  • Missed calls, messages, and inquiries that turn into lost customers
  • Staff overwhelmed by calls, texts, and incoming communication
  • Inconsistent scripting, follow-up, and lead capture
  • After-hours opportunities going unaddressed
How Is SmileSuite Different? +

Unlike traditional call centers, answering services, or virtual assistants, SmileSuite combines trained U.S.-based receptionists with customized workflows to manage conversations, follow up consistently, and convert more opportunities into customers. 

Trusted Coast to Coast

Success Stories from Small Businesses Across the U.S. & Canada

Business owners trust SmileSuite to drive measurable growth by capturing more opportunities, converting more leads, and increasing scheduled appointments through consistent, high-quality engagement across every interaction. 

 
See How SmileSuite Works
★★★★★

We implemented SmileSuite in 2023 to handle our new patients and it has seriously been a complete game changer for our practice... it is the best thing we could have ever done!

- Lana – Office Manager

★★★★★

"SmileSuite has been an integral part of my startup, I haven't had to hire a front desk team member yet which is saving me money! Their team is doing a great job."

- Dr. Park – Pediatric Dental Office

★★★★★

"Outsourcing our calls to SmileSuite eliminated our problem with scripting consistency during a staffing turnover period... I highly recommend the service!"

- Jason C. – Business Owner

Professional US-based virtual receptionist providing live answering services and appointment scheduling for small businesses.
Questions & Answers

Questions About Our Call Answering Service & Virtual Receptionist Plans for Small Businesses

Clear answers to help your team choose the right virtual receptionist plan.

 
What is a live answering service for small businesses? ›

A live answering service for small businesses ensures every call, text, and inquiry is handled by real people, not bots, helping you capture more opportunities and convert more leads.

How much does a virtual answering service cost for a small business? ›

Our call answering service plans starts at $149.99/mo with no setup fees and no long-term contracts. We use a fair pay-per-minute model so you only pay for the exact time our agents spend helping your customers.

What are your hours of operation? Do you offer after-hours support or after-hours answering service?›

SmileSuite provides coverage 7 days a week including evenings and weekends so your business never misses an opportunity.

Is SmileSuite HIPAA compliant? ›

🔒 HIPAA Secure
Yes. SmileSuite is HIPAA compliant and designed to support healthcare practices that handle protected health information (PHI). Our systems, processes, and team training follow strict privacy and security standards to help safeguard patient information.

Can SmileSuite integrate with my CRM or scheduling software? ›

Yes. Our virtual receptionists can work directly inside your CRM, scheduling system, or calendar, integrating seamlessly into your existing workflows. 

Are your agents based in the U.S.? ›

Yes. Every SmileSuite agent is 100% US-based.

Do you use AI or real people to answer calls? ›

SmileSuite uses real U.S.-based receptionists supported by smart workflows, so every conversation is handled professionally, personally, and effectively.

Can your answering service help with outbound follow-ups and lead engagement?›

Yes. Our team follows up with web leads and missed inquiries across calls, text, and email to help convert more opportunities. 

About SmileSuite

What Is SmileSuite? A Smarter Call Answering Service & Virtual Receptionist Solution 

  SmileSuite is a U.S.-based call answering service, virtual receptionist, and call center alternative that helps small businesses capture more opportunities, manage conversations, and convert more leads across calls, text, and email.  

Who Uses SmileSuite? +

 SmileSuite is used by small businesses, healthcare practices, and service companies looking for a more flexible alternative to traditional call centers, answering services, or virtual assistants.  

What Problems Does SmileSuite Solve? +
  • Missed calls, messages, and inquiries that turn into lost customers
  • Staff overwhelmed by calls, texts, and incoming communication
  • Inconsistent scripting, follow-up, and lead capture
  • After-hours opportunities going unaddressed
How Is SmileSuite Different? +

 Unlike traditional call centers, answering services, or virtual assistants, SmileSuite combines trained U.S.-based receptionists with customized workflows to manage conversations, follow up consistently, and convert more opportunities into customers.  

Primary (1)-2

 

Get started today!

It only takes a few moments to signup.

 

Get a Demo button (3)
Primary (1)-2

 

Get started today!

It only takes a few moments to signup.

 

Get a Demo button (3)