See How SmileSuite Helps Stop the Leaks in Your Front Desk
Schedule your 30-minute SmileSuite demo and see how our live U.S.-based team helps dental practices capture more new patients, support busy front desks, follow up with leads, and get pending treatment back on the schedule.
Your front desk has a lot competing for its attention. New patient calls come in while patients are checking out, online leads wait for a response, phones overflow during busy periods, and recommended treatment goes unscheduled.
SmileSuite helps plug those leaks with a live U.S.-based remote front office team that works alongside your practice where and when you need the extra support.
Plug the Leaks in Your Front Desk
Choose the support your practice needs, from new patient scheduling and phone backup to lead and pending treatment follow-up.
New Patient Scheduling
We answer new patient calls, collect the information your practice needs, and schedule appointments directly into your calendar.
Phone Backup & After-Hours
When your front desk can't answer, we can, helping patients reach a real person instead of voicemail.
Lead Follow-Up & Scheduling
We actively follow up with web leads and new patient inquiries and work to move the conversation toward a scheduled appointment.
Pending Treatment Follow-Up
We reconnect with patients who still have unscheduled recommended treatment and work to get them back onto your schedule.
WHAT YOU'LL SEE IN YOUR DEMO
- ✓ How SmileSuite can support one front desk leak or all four
- ✓ How our live U.S.-based team represents your practice
- ✓ How scripts, scheduling rules, workflows, and priorities are customized to your office
- ✓ How SmileSuite works with your existing systems and workflows
- ✓ How calls, text, and email work together for patient follow-up
- ✓ How usage-based pricing lets you scale support with your practice
No pressure. No obligation. Just a clear look at where SmileSuite can help your front desk capture more patients and revenue.
Trusted by businesses coast to coast across the U.S. and Canada
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Don’t take our word for it
“We never miss a new patient opportunity.
It’s a very impressive operation.
I’m excited about SmileSuite.”
Practice Owner
Beverly Hills, CA
Customer testimonial about SmileSuite virtual receptionist service helping businesses capture inbound calls and convert new patient opportunities.
Trusted by businesses coast to coast across the U.S. and Canada
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Don’t take our word for it
“We never miss a new patient opportunity.
It’s a very impressive operation.
I’m excited about SmileSuite.”
Practice Owner
Beverly Hills, CA
Dental Call Answering & Front Office Support FAQs
Learn how SmileSuite helps dental practices answer more calls, schedule new patients, follow up with leads, and get pending treatment back on the schedule.
Is SmileSuite a dental call answering service? +
Yes, but SmileSuite goes beyond a traditional dental call answering service. Our live U.S.-based team can answer patient calls, schedule new patients, provide phone backup when your front desk is busy or closed, follow up with new leads, and reconnect with patients who have unscheduled treatment. SmileSuite is designed to work as an extension of your dental front office, not simply take messages.
What dental front office services does SmileSuite provide? +
SmileSuite focuses on four key areas of dental front office support: new patient scheduling, phone backup and after-hours answering, lead follow-up and scheduling, and pending treatment follow-up. Your practice can use one service or combine several depending on where your front desk needs additional support.
Can SmileSuite answer calls and schedule new dental patients? +
Yes. SmileSuite's live U.S.-based agents can answer new patient calls, gather the information your practice needs, follow your customized scheduling rules, and schedule appointments directly into your calendar. The goal is to move the patient from inquiry to scheduled appointment instead of simply taking a message for your team to return later.
Can SmileSuite provide backup phone answering for my dental office? +
Yes. SmileSuite can provide dental phone answering support when your front desk cannot get to the phone, including busy periods, lunch, evenings, weekends, and after-hours. Our live agents follow your practice's customized workflows so patients can reach a real person without requiring your existing team to answer every call.
Does SmileSuite follow up with dental leads and new patient inquiries? +
Yes. SmileSuite can follow up with web leads, marketing inquiries, and prospective new patients across calls, text, and email. Instead of allowing an inquiry to sit until your front desk has time to respond, our team can consistently follow up and work to move the patient toward a scheduled appointment.
Can SmileSuite follow up with patients who have unscheduled dental treatment? +
Yes. Pending treatment follow-up is one of SmileSuite's four core services. Our team can reconnect with patients who have recommended treatment that has not yet been scheduled, follow your practice's communication workflow, and work to get those patients back onto the schedule.
Are SmileSuite's dental answering agents based in the U.S.? +
Yes. SmileSuite uses live U.S.-based agents who are trained to represent your dental practice and follow your scripts, scheduling rules, workflows, and priorities. Support is available 7 days a week, including days, nights, and weekends.
Does SmileSuite replace my dental front desk team? +
No. SmileSuite is designed to work alongside your existing front desk team. Use us where and when your practice needs additional support, whether that's new patient scheduling, phone backup and after-hours coverage, lead follow-up, pending treatment follow-up, or a combination of these services.
How much does SmileSuite cost for a dental practice? +
SmileSuite plans start at $149.99 per month. There are no contracts, no setup fees, and you can cancel anytime. Pricing scales based on actual usage, allowing your practice to choose the services it needs and use SmileSuite where additional front office support is most valuable.
What will I see during my SmileSuite demo? +
During your 30-minute demo, we'll learn where your dental front desk could use additional support and show you how SmileSuite can fit into your practice. We'll walk through our four core services, how our live agents work within your workflows, how calls, text, and email can be managed, and how SmileSuite can be customized around your practice.
Do I need to prepare anything before the demo? +
No preparation is required. If you'd like, come prepared to tell us where your front desk is currently losing the most opportunities, such as missed new patient calls, busy phone periods, web leads that need follow-up, or patients with unscheduled treatment. We can then focus the demo on the areas most relevant to your practice.
SMILESUITE
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Call, text, email, or chat with our team anytime.
T: 914-810-7092