SmileSuite
Blog and Resources
An archive of of valuable content to support your team and boost your patient intake and follow-up system.
We’re here to support you from contact to contract.
Blog
Whitepaper: Get off the Hamster Wheel of Employment—for good.
Did you know, replacing a single employee can cost you between 0.5 to 2 times₁ the employee’s yearly salary? That […]
Blog
How Quickly Are You Responding to New Patient Calls?
Are you missing the critical response time window? Studies by Lead Response Management show that the optimal lead response time […]
Blog
Effective Post-Consultation Follow-Up to Secure New Patients
So you got a new patient to visit you for a consultation… phew! The hard part is over. Does that […]
Blog
New Feature: No Show and Cancelation Management!
Life can be hectic, no shows and cancelled appointments are inevitable – but now they don’t have to mean the […]
Blog
How Many New Patient Calls is Your Practice Missing?
Did you know that 75% of people¹ who have a negative phone experience with a business (e.g. no one answers […]
Blog
Will We See You at These Upcoming Conferences?
Come check out our booths, sign up for a free demo of SmileSuite, and keep an eye on our social […]
Blog
Startaloo is Now SmileSuite!
Still your end-to-end concierge solution to take your patients from Contact to Contract We may have a new name and […]
Testimonials
Dr. Bill Laymen
Loving the platform! Working with SmileSuite is a breath of fresh air.
Testimonials
Dr. Amanda Vanderstelt
Dr. B, thank you so much for SmileSuite, it’s been a great addition to our practice in many ways!
Testimonials
Dr. Jay Burton
Thank you for creating SmileSuite…it solves problems I have been struggling with over the past 5 years.
Testimonials
Brenda
Working with the SmileSuite Program has been a great experience! I had just recently started TCing at my office when […]
Testimonials
Lindsey
I have happily spent over 13 years as an orthodontic assistant. When offered the position of Treatment Coordinator, I was […]
Blog
Which insurance carrier should I consider dropping?
As a business decision, being “in-network” with insurance carriers can make sense to increase new patient traffic into your office. […]
Testimonials
April
SmileSuite, what is it, you ask? An exciting program that allows you to present payment options to your patients for […]
Testimonials
Melissa
We have been happy customers of SmileSuite since November 2019 and it has made a significant impact on our labor […]
Testimonials
Dr. Comella
First, it has changed the way we present starting with the quality of the presentation. Then having the ability to […]
Blog
Best Practices for Following Up with Pending Ortho Patients
In an ideal world, patients will start the same day they are presented treatment. But the reality is that most […]
Blog
How to Leverage the Time of Day to Maximize Patient Starts
Ever wonder what time of day has the highest patient conversion rate? Believe it or not, the time of day […]
Blog
Getting the most out of your discounts
Jill Allen of Jill Allen and Associates, recently sat down with Dr. B of SmileSuite to discuss how to understand […]
Blog
How Conditional Marketing Maximizes ROI
As part of the previous SmileSuite Success Bootcamp series, we featured Keaton Walker of Orthopatients.com. Keaton showed us how Orthodontic […]
Blog
How to Use Insurance Data to Market Your Practice
SmileSuite recently hosted the SmileSuite Success Bootcamp, a series of webinars aimed to help practices reopen from the shutdown stronger […]
Blog
Virtual Consultations Evolved
In a blink of an eye, Orthodontic practices were pushed forward into a new era of virtual consultations. Check out […]
Blog
Why You Shouldn’t Do Marketing Without Data
Check out insightful conversation with Dean Steinman of Ortho Marketing who walks us through the importance of marketing and data.
Blog
Five Effective Ways to Follow-Up With Non-Starts
Not every patient who attends an initial orthodontic consultation will result in a same day start. But just because a […]
Blog
Don’t Miss Out on an Easy Way to Apply Same-Day Discounts
Presenting limited time offers is one of the oldest strategies in the marketing playbook. It’s an effective way to get […]
Blog
Reduce Observation Patient Drop-off with This Simple Solution
How many observation patients does your orthodontic practice have on its roster? Regardless of how many are in the pipeline, […]
Blog
The Big Picture: Why Keeping Track of Non-Starts Can Make Your Practice More Profitable
Just like a movie with varying angles and detailed close-ups, every aspect of your business has different camera shots. Usually, […]
Blog
A Case Study on How We Increased Phase II Conversion Rates by 16.3%
A 3-step plan to boosting Phase II Patient Conversion Rates By Anthony Bonavoglia, DDS, MS (Orthodontist and Founder of SmileSuite […]
Blog
How to lower hidden costs when recruiting and onboarding new Treatment Coordinators
Orthodontists need money to hire and onboard new employees. Just ask the folks at Bersin and Deloitte whose recent study […]
Blog
We Are Like A Fitbit For Your Practice
The first step in the investigatory process of making data driven decisions starts with a question. We will use Fitbit […]
Blog
What Does A 15% Boost in Conversion 1 Hour a Week Add Up To?
How to Leverage the Time of Day to Maximize Patient Starts Ever wonder what time of day has the highest […]
Blog
Reduce New Patient Lag Periods and Increase Your Practice’s Profits
We’ve previously touched upon the patient journey, which explains the steps patients take from the time they discover your […]
Blog
How to Identify the Right Patients for Virtual Orthodontic Consultations
Is your orthodontic practice wasting a lot of time presenting treatment to patients who don’t convert? In the last […]
Blog
Finally, A way to Accurately Measure Marketing ROI
Measuring the return on investment of your marketing efforts ensures you are not wasting time and money on ineffective marketing […]
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The Perfect Match – How to Pair Patients With Treatment Coordinators to Increase Starts
On any given day, your orthodontic practice may see a wide range of treatments, including everything from mild Class I […]
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How Data Metrics can be used to Create Impactful ads for your Orthodontic Practice
Whether you need to create a flyer, a direct mail piece, a billboard, or even a Facebook ad, knowing your […]
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Using Data Analytics to Maximize Marketing ROI by Honing in on your Ideal Patient
Successful orthodontists understand how important marketing is in order to attract new patients. A good marketing strategy will keep you […]
Blog
Understand the ROI on Same-Day Start Discounts
If you’re like most orthodontists, you probably don’t know if your same-day start discounts have a positive ROI. Sure, […]
A Complete Concierge System
100% of your new patients will receive 100% personalized attention from our professional concierge team—100% of the time.
