--- title: SmileSuite | U.S.-Based Virtual Receptionist & Call Answering description: SmileSuite helps small businesses capture leads, answer calls, and schedule appointments with U.S.-based virtual receptionist services. --- [Skip to the main content.](https://getsmilesuite.com/old-homepage#main-content) [![SmileSuite-Logo-NoTags-Vectors-01](https://getsmilesuite.com/hs-fs/hubfs/SmileSuite-Logo-NoTags-Vectors-01.png?width=220&height=72&name=SmileSuite-Logo-NoTags-Vectors-01.png "SmileSuite-Logo-NoTags-Vectors-01")](https://getsmilesuite.com/?hsLang=en) [![SmileSuite logo - live answering and follow-up team for small businesses](https://getsmilesuite.com/hs-fs/hubfs/SmileSuite-Logo-NoTags-Vectors-01.png?width=220&height=72&name=SmileSuite-Logo-NoTags-Vectors-01.png "SmileSuite logo - live answering and follow-up team for small businesses")](https://getsmilesuite.com/?hsLang=en) - [Home Page](https://getsmilesuite.com) - [Our Story](https://getsmilesuite.com/our-story) - [Pricing](https://getsmilesuite.com/pricing) - [FAQ](https://getsmilesuite.com/faq) - [Client Login](https://app.startaloo.com/site/login) [![Schedule a Demo](https://no-cache.hubspot.com/cta/default/7731839/10d7e901-d3ee-4d4c-ae6b-59e2fe1a4a0a.png)](https://cta-redirect.hubspot.com/cta/redirect/7731839/10d7e901-d3ee-4d4c-ae6b-59e2fe1a4a0a) Toggle Menu Toggle Menu [![Schedule a Demo](https://no-cache.hubspot.com/cta/default/7731839/10d7e901-d3ee-4d4c-ae6b-59e2fe1a4a0a.png)](https://cta-redirect.hubspot.com/cta/redirect/7731839/10d7e901-d3ee-4d4c-ae6b-59e2fe1a4a0a) - [Home Page](https://getsmilesuite.com) - [Our Story](https://getsmilesuite.com/our-story) - [Pricing](https://getsmilesuite.com/pricing) - [FAQ](https://getsmilesuite.com/faq) - [Client Login](https://app.startaloo.com/site/login) [Facebook](https://www.facebook.com/getsmilesuite) [Instagram](https://www.instagram.com/getsmilesuite/) ## U.S. Based Virtual Receptionist for Small Business # We Answer. We Engage. You Grow. SmileSuite provides professional virtual receptionist and call answering services that go beyond traditional answering. We help small businesses capture every inquiry, engage customers across calls, text, and email, and follow up consistently so more leads turn into customers. We are your live U.S.-based customer communication and follow-up team, powered by proprietary software and fully integrated into your systems—working where and when you need us, 7 days a week. ### [![Schedule a Demo](https://no-cache.hubspot.com/cta/default/7731839/0563a3de-f806-4d29-8eea-ea49550fbb67.png)](https://cta-redirect.hubspot.com/cta/redirect/7731839/0563a3de-f806-4d29-8eea-ea49550fbb67) The same proven system that **schedules 10,000+ new client appointments every month** powers every inbound call and outbound lead engagement. ![Primary Hero Section Images-1](https://getsmilesuite.com/hs-fs/hubfs/Primary%20Hero%20Section%20Images-1.jpg?width=920&height=880&name=Primary%20Hero%20Section%20Images-1.jpg) Plans Starting From $149.99/mo Never miss a call. Real U.S.-based receptionists. ## U.S. Based Virtual Receptionist for Small Business # We Answer. # We Engage. # You Grow. SmileSuite provides professional virtual receptionist and call answering services that go beyond traditional answering. We help small businesses capture every inquiry, engage customers across calls, text, and email, and follow up consistently so more leads turn into customers.  We are your live U.S.-based customer communication and follow-up team, powered by proprietary software and fully integrated into your systems—working where and when you need us, 7 days a week.  [![Schedule a Demo](https://no-cache.hubspot.com/cta/default/7731839/0563a3de-f806-4d29-8eea-ea49550fbb67.png)](https://cta-redirect.hubspot.com/cta/redirect/7731839/0563a3de-f806-4d29-8eea-ea49550fbb67) The same proven system that **schedules 10,000+ new client appointments every month** powers every inbound call and outbound lead engagement.  ![Primary Hero Section Images-1](https://getsmilesuite.com/hs-fs/hubfs/Primary%20Hero%20Section%20Images-1.jpg?width=920&height=880&name=Primary%20Hero%20Section%20Images-1.jpg) Plans Starting From $149.99/mo Never miss a call. Real U.S.-based receptionists powered by AI. ## Why SmileSuite is different from all other call answering services? ## Why SmileSuite is different from all other call answering services? ![Small business owner using a mobile phone to experience SmileSuite’s personalized call answering and CallNav Intelligence services.](https://getsmilesuite.com/hs-fs/hubfs/Pricing%20Page%20Images%20(5).jpg?width=1500&height=1050&name=Pricing%20Page%20Images%20(5).jpg) ## We Don’t Just Answer.... ## We Personalize    A new lead shouldn’t be handled the same as a billing question. **Every interaction is tailored to your business,** so **high-value opportunities are prioritized** and every caller gets the right experience from the start.    ![Professional U.S.-based virtual assistant providing SmileSuite CallNav Intelligence services for small business call answering.](https://getsmilesuite.com/hs-fs/hubfs/Pricing%20Page%20Images%20(4).jpg?width=1500&height=1050&name=Pricing%20Page%20Images%20(4).jpg) ## We Don't Just Wait... ## We Engage.    Leads go cold fast. Our U.S.-based team engages instantly across calls, text, and email, then follows up consistently and thoughtfully so **every opportunity is actively worked toward conversion**.    ## ![Pricing Page Images (5)](https://getsmilesuite.com/hs-fs/hubfs/Pricing%20Page%20Images%20(5).jpg?width=1500&height=1050&name=Pricing%20Page%20Images%20(5).jpg) ## We Don't Just Answer.... ## We Personalize     A new lead shouldn’t be handled the same as a billing question. **Every interaction is tailored to your business**, so **high-value opportunities are prioritized** and every caller gets the right experience from the start.     ## ![Pricing Page Images (4)](https://getsmilesuite.com/hs-fs/hubfs/Pricing%20Page%20Images%20(4).jpg?width=1500&height=1050&name=Pricing%20Page%20Images%20(4).jpg) ## We Don't Just Wait... ## We Engage.     Leads go cold fast. Our U.S.-based team engages instantly across calls, text, and email, then follows up consistently and thoughtfully **so every opportunity is actively worked toward conversion.**    Trusted by Growing Businesses Turning Every Call Into Opportunity ![REMOTE TEAM PACKAGE (1)-2](https://getsmilesuite.com/hs-fs/hubfs/REMOTE%20TEAM%20PACKAGE%20(1)-2.png?width=110&height=91&name=REMOTE%20TEAM%20PACKAGE%20(1)-2.png) ![Untitled design (23)-2](https://getsmilesuite.com/hs-fs/hubfs/Untitled%20design%20(23)-2.png?width=350&height=119&name=Untitled%20design%20(23)-2.png) ![Untitled design (22)-3](https://getsmilesuite.com/hs-fs/hubfs/Untitled%20design%20(22)-3.png?width=220&height=75&name=Untitled%20design%20(22)-3.png) ![REMOTE TEAM PACKAGE (4)-1](https://getsmilesuite.com/hs-fs/hubfs/REMOTE%20TEAM%20PACKAGE%20(4)-1.png?width=110&height=90&name=REMOTE%20TEAM%20PACKAGE%20(4)-1.png) ![Untitled design (21)-3](https://getsmilesuite.com/hs-fs/hubfs/Untitled%20design%20(21)-3.png?width=350&height=119&name=Untitled%20design%20(21)-3.png) Trusted by Growing Businesses Turning Every Call Into Opportunity ![Prero Orthodontics](https://getsmilesuite.com/hs-fs/hubfs/REMOTE%20TEAM%20PACKAGE%20(3)-2.png?width=56&name=REMOTE%20TEAM%20PACKAGE%20(3)-2.png) ![SmileMaker](https://getsmilesuite.com/hs-fs/hubfs/Untitled%20design%20(23)-2.png?width=131&name=Untitled%20design%20(23)-2.png) ![PuraVida](https://getsmilesuite.com/hs-fs/hubfs/Untitled%20design%20(22)-3.png?width=115&name=Untitled%20design%20(22)-3.png) ![Mari's List Preferred Vendor](https://getsmilesuite.com/hs-fs/hubfs/REMOTE%20TEAM%20PACKAGE%20(4)-1.png?width=50&name=REMOTE%20TEAM%20PACKAGE%20(4)-1.png) ![StarSmiles Orthodontics](https://getsmilesuite.com/hs-fs/hubfs/Untitled%20design%20(21)-3.png?width=112&name=Untitled%20design%20(21)-3.png)   ## Not Just Another Call Service  A better way to manage every conversation — and every opportunity. ![Professional U.S.-based SmileSuite virtual receptionist wearing a headset and smiling, representing high-quality small business call answering services.](https://getsmilesuite.com/hs-fs/hubfs/Pricing%20Page%20Images%20(7).jpg?width=1500&height=1050&name=Pricing%20Page%20Images%20(7).jpg) [Upgrade to SmileSuite](https://getsmilesuite.com/demo?hsLang=en) ### The SmileSuite Difference Why businesses choose **SmileSuite’s live communication and follow-up team** over basic answering services, rigid call centers, and AI-driven bots. - ✓ **U.S.-based team trained to represent your business** - ✓ Calls, text, and email handled in one unified workflow - ✓ **Inbound and outbound engagement** — not just answering - ✓ Consistent follow-up to move every opportunity forward - ✓ Scheduling, lead capture, and client communication handled seamlessly - ✓ Fully customized scripts, workflows, and priorities - ✓ **Transparent pricing** with no add-on fees - ✓ Real people, not bots or rigid call center scripts - ✓ **7 days a week coverage** including days, nights, and weekends - ✓ Flexible support across hours, overflow, and new inquiries Use SmileSuite after-hours, for overflow, or for new inquiries — **you stay in control** 🔒 HIPAA Secure ### The Call Answering Service You Can Rely On From first-time inquiries to specialized industry support, SmileSuite scales with your business. Common Call Types New customer inquiries Scheduling & rescheduling Lead qualification & intake Billing & payment questions After-hours & overflow Follow-ups & callbacks Industries We Serve Dental Practices Medical Clinics Law Firms Home Services Real Estate Financial Services Marketing Agencies E-commerce [Learn More Here](https://getsmilesuite.com/demo?hsLang=en) No long-term contracts. Setup in minutes.   ### The Call Answering Service You Can Rely On From first-time inquiries to specialized industry support, SmileSuite scales with your business. Common Call Types New customer inquiries Scheduling & rescheduling Lead qualification & intake Billing & payment questions After-hours & overflow Follow-ups & callbacks Industries We Serve Dental Practices Medical Clinics Law Firms Home Services Real Estate Financial Services Marketing Agencies E-commerce [Learn More Here](https://getsmilesuite.com/demo?hsLang=en) No long-term contracts. Setup in minutes.   ## How SmileSuite Converts More Conversations Into Customers  A proven system that combines real human engagement with smart workflows to manage conversations, follow up consistently, and drive more conversions.  [Schedule a Demo](https://getsmilesuite.com/demo?hsLang=en) ### ![Icon of a person and a heart representing the warm human connection provided by SmileSuite’s U.S. based virtual receptionists.](https://getsmilesuite.com/hs-fs/hubfs/R%20(6).png?width=109&height=81&name=R%20(6).png) ## **Step 1: The Human Connection**  Our **U.S.-based team** engages every conversation across calls, text, and email, building trust from the very first interaction.  ### ![R (1)-1](https://getsmilesuite.com/hs-fs/hubfs/R%20(1)-1.png?width=109&height=81&name=R%20(1)-1.png) ## **Step 2:  Guided Conversations**  Each interaction follows your customized workflows and priorities, ensuring the right message, timing, and next step for every opportunity. ### ![Calendar and checkmark icon representing intent based execution including booking appointments and triggering follow up sequences.](https://getsmilesuite.com/hs-fs/hubfs/R%20(7).png?width=109&height=81&name=R%20(7).png) ## **Step 3:  Conversion Execution**  We don’t just respond. We schedule, follow up, and move every opportunity forward until it reaches the next step.  ![R (2)-1](https://getsmilesuite.com/hs-fs/hubfs/R%20(2)-1.png?width=160&height=119&name=R%20(2)-1.png) Outbound Growth ### Scale with Outbound Growth Don’t just wait for inbound opportunities. Our outbound programs **engage leads** across calls, text, and email, using proactive follow-up to drive more conversions.  [Get a Demo](https://getsmilesuite.com/demo?hsLang=en) [Custom Outreach Plan](https://getsmilesuite.com/demo?hsLang=en) ### ![Icon of a person and a heart representing the warm human connection provided by SmileSuite’s U.S. based virtual receptionists.](https://getsmilesuite.com/hs-fs/hubfs/R%20(6).png?width=109&height=81&name=R%20(6).png) ## **Step 1: The Human Connection**   Our **U.S.-based team** engages every conversation across calls, text, and email, building trust from the very first interaction. ### ![R (1)-1](https://getsmilesuite.com/hs-fs/hubfs/R%20(1)-1.png?width=109&height=81&name=R%20(1)-1.png) ## **Step 2: Guided Conversations** Each interaction follows your customized workflows and priorities, ensuring the right message, timing, and next step for every opportunity. ### ![Calendar and checkmark icon representing intent based execution including booking appointments and triggering follow up sequences.](https://getsmilesuite.com/hs-fs/hubfs/R%20(7).png?width=109&height=81&name=R%20(7).png) ## **Step 3: Conversion Execution**  We don’t just respond. We schedule, follow up, and move every opportunity forward until it reaches the next step. ![R (2)-1](https://getsmilesuite.com/hs-fs/hubfs/R%20(2)-1.png?width=109&height=81&name=R%20(2)-1.png) Outbound Growth ## **Scale with Outbound Growth** Don’t just wait for inbound opportunities. Our outbound programs **engage leads** across calls, text, and email, using proactive follow-up to drive more conversions.   Trusted Coast to Coast ## Success Stories from Small Businesses Across the U.S. & Canada Business owners trust SmileSuite to drive measurable growth by capturing more opportunities, converting more leads, and increasing scheduled appointments through consistent, high-quality engagement across every interaction.    [See How SmileSuite Works](https://getsmilesuite.com/demo?hsLang=en) ★★★★★ We implemented SmileSuite in 2023 to handle our new patients and it has seriously been a complete game changer for our practice... it is the best thing we could have ever done! **- Lana** – Office Manager ★★★★★ "SmileSuite has been an integral part of my startup, I haven't had to hire a front desk team member yet which is saving me money! Their team is doing a great job." **- Dr. Park** – Pediatric Dental Office ★★★★★ "Outsourcing our calls to SmileSuite eliminated our problem with scripting consistency during a staffing turnover period... I highly recommend the service!" **- Jason C.** – Business Owner ![Professional US-based virtual receptionist providing live answering services and appointment scheduling for small businesses, next to an FAQ section detailing SmileSuite's pricing and lead follow-up features.](https://getsmilesuite.com/hubfs/Primary-2.png) Questions & Answers ## Questions About Our Call Answering Service & Virtual Receptionist Plans for Small Businesses Clear answers to help your team choose the right virtual receptionist plan.   What is a live answering service for small businesses? › A live answering service for small businesses ensures every call, text, and inquiry is handled by real people, not bots, helping you capture more opportunities and convert more leads. How much does a virtual answering service cost for a small business? › Our call answering service plans starts at $149.99/mo with no setup fees and no long-term contracts. We use a fair pay-per-minute model so you only pay for the exact time our agents spend helping your customers. What are your hours of operation? Do you offer after-hours support or after-hours answering service?› SmileSuite provides coverage 7 days a week including evenings and weekends so your business never misses an opportunity. Is SmileSuite HIPAA compliant? › 🔒 HIPAA Secure Yes. SmileSuite is HIPAA compliant and designed to support healthcare practices that handle protected health information (PHI). Our systems, processes, and team training follow strict privacy and security standards to help safeguard patient information. Can SmileSuite integrate with my CRM or scheduling software? › Yes. Our virtual receptionists can work directly inside your CRM, scheduling system, or calendar, integrating seamlessly into your existing workflows.  Are your agents based in the U.S.? › Yes. Every SmileSuite agent is 100% US-based. Do you use AI or real people to answer calls? › SmileSuite uses real U.S.-based receptionists supported by smart workflows, so every conversation is handled professionally, personally, and effectively. Can your answering service help with outbound follow-ups and lead engagement?› Yes. Our team follows up with web leads and missed inquiries across calls, text, and email to help convert more opportunities.  About SmileSuite ## What Is SmileSuite? A Smarter Call Answering Service & Virtual Receptionist Solution  SmileSuite is a U.S.-based call answering service, virtual receptionist, and call center alternative that helps small businesses capture more opportunities, manage conversations, and convert more leads across calls, text, and email.  Who Uses SmileSuite? + SmileSuite is used by small businesses, healthcare practices, and service companies looking for a more flexible alternative to traditional call centers, answering services, or virtual assistants.  What Problems Does SmileSuite Solve? + - Missed calls, messages, and inquiries that turn into lost customers - Staff overwhelmed by calls, texts, and incoming communication - Inconsistent scripting, follow-up, and lead capture - After-hours opportunities going unaddressed How Is SmileSuite Different? + Unlike traditional call centers, answering services, or virtual assistants, SmileSuite combines trained U.S.-based receptionists with customized workflows to manage conversations, follow up consistently, and convert more opportunities into customers.  Trusted Coast to Coast ## Success Stories from Small Businesses Across the U.S. & Canada Business owners trust SmileSuite to drive measurable growth by capturing more opportunities, converting more leads, and increasing scheduled appointments through consistent, high-quality engagement across every interaction.    [See How SmileSuite Works](https://getsmilesuite.com/demo?hsLang=en) ★★★★★ We implemented SmileSuite in 2023 to handle our new patients and it has seriously been a complete game changer for our practice... it is the best thing we could have ever done! **- Lana** – Office Manager ★★★★★ "SmileSuite has been an integral part of my startup, I haven't had to hire a front desk team member yet which is saving me money! Their team is doing a great job." **- Dr. Park** – Pediatric Dental Office ★★★★★ "Outsourcing our calls to SmileSuite eliminated our problem with scripting consistency during a staffing turnover period... I highly recommend the service!" **- Jason C.** – Business Owner ![Professional US-based virtual receptionist providing live answering services and appointment scheduling for small businesses.](https://getsmilesuite.com/hubfs/Primary-2.png) Questions & Answers ## Questions About Our Call Answering Service & Virtual Receptionist Plans for Small Businesses Clear answers to help your team choose the right virtual receptionist plan.   What is a live answering service for small businesses? › A live answering service for small businesses ensures every call, text, and inquiry is handled by real people, not bots, helping you capture more opportunities and convert more leads. How much does a virtual answering service cost for a small business? › Our call answering service plans starts at $149.99/mo with no setup fees and no long-term contracts. We use a fair pay-per-minute model so you only pay for the exact time our agents spend helping your customers. What are your hours of operation? Do you offer after-hours support or after-hours answering service?› SmileSuite provides coverage 7 days a week including evenings and weekends so your business never misses an opportunity. Is SmileSuite HIPAA compliant? › 🔒 HIPAA Secure Yes. SmileSuite is HIPAA compliant and designed to support healthcare practices that handle protected health information (PHI). Our systems, processes, and team training follow strict privacy and security standards to help safeguard patient information. Can SmileSuite integrate with my CRM or scheduling software? › Yes. Our virtual receptionists can work directly inside your CRM, scheduling system, or calendar, integrating seamlessly into your existing workflows.  Are your agents based in the U.S.? › Yes. Every SmileSuite agent is 100% US-based. Do you use AI or real people to answer calls? › SmileSuite uses real U.S.-based receptionists supported by smart workflows, so every conversation is handled professionally, personally, and effectively. Can your answering service help with outbound follow-ups and lead engagement?› Yes. Our team follows up with web leads and missed inquiries across calls, text, and email to help convert more opportunities.  [Get a Demo](https://getsmilesuite.com/demo?hsLang=en) About SmileSuite ## What Is SmileSuite? A Smarter Call Answering Service & Virtual Receptionist Solution   SmileSuite is a U.S.-based call answering service, virtual receptionist, and call center alternative that helps small businesses capture more opportunities, manage conversations, and convert more leads across calls, text, and email.   Who Uses SmileSuite? +  SmileSuite is used by small businesses, healthcare practices, and service companies looking for a more flexible alternative to traditional call centers, answering services, or virtual assistants.   What Problems Does SmileSuite Solve? + - Missed calls, messages, and inquiries that turn into lost customers - Staff overwhelmed by calls, texts, and incoming communication - Inconsistent scripting, follow-up, and lead capture - After-hours opportunities going unaddressed How Is SmileSuite Different? +  Unlike traditional call centers, answering services, or virtual assistants, SmileSuite combines trained U.S.-based receptionists with customized workflows to manage conversations, follow up consistently, and convert more opportunities into customers.   ![Primary (1)-2](https://getsmilesuite.com/hs-fs/hubfs/Primary%20(1)-2.png?width=920&height=880&name=Primary%20(1)-2.png) ## Get started today! It only takes a few moments to signup.   [![Get a Demo button (3)](https://getsmilesuite.com/hs-fs/hubfs/Get%20a%20Demo%20button%20(3).png?width=183&height=75&name=Get%20a%20Demo%20button%20(3).png)](https://getsmilesuite.com/old-demo?hsLang=en) ![Primary (1)-2](https://getsmilesuite.com/hs-fs/hubfs/Primary%20(1)-2.png?width=920&height=880&name=Primary%20(1)-2.png) ## Get started today! It only takes a few moments to signup.   [![Get a Demo button (3)](https://getsmilesuite.com/hs-fs/hubfs/Get%20a%20Demo%20button%20(3).png?width=183&height=75&name=Get%20a%20Demo%20button%20(3).png)](https://getsmilesuite.com/old-demo?hsLang=en) [![LEARN MORE (10)-1](https://getsmilesuite.com/hs-fs/hubfs/LEARN%20MORE%20(10)-1.png?width=250&height=125&name=LEARN%20MORE%20(10)-1.png)](https://www.getsmilesuite.com?hsLang=en) - [Privacy Policy](https://getsmilesuite.com/privacy) - [Terms Of Use](https://getsmilesuite.com/terms) - (914) 810-7092 - info@getsmilesuite.com © 2026 SmileSuite [Facebook](https://www.facebook.com/MySmileSuite/)[Instagram](https://www.instagram.com/getsmilesuite/) Return to top SmileSuite U.S.-based virtual receptionists helping small businesses capture every opportunity by answering calls, engaging leads, and converting callers into customers. Services [Virtual Receptionist Service](https://getsmilesuite.com/?hsLang=en) [Call Answering Service](https://getsmilesuite.com/?hsLang=en) [Lead Capture & Appointment Scheduling](https://getsmilesuite.com/?hsLang=en) [Dental & Orthodontic Call Handling](https://getsmilesuite.com/?hsLang=en) Company [About SmileSuite](https://getsmilesuite.com/?hsLang=en) [Request a Demo](https://getsmilesuite.com/old-homepage#demo) [Privacy Policy](https://getsmilesuite.com/?hsLang=en) [Terms of Service](https://getsmilesuite.com/?hsLang=en) © 2026 SmileSuite U.S.-Based Virtual Receptionist Services • Serving the United States & Canada SmileSuite is a virtual receptionist and call answering service for small businesses and healthcare practices across the United States and Canada. The platform helps businesses capture leads, answer calls professionally, schedule appointments, and convert more callers into customers using a combination of human receptionists and intelligent call handling workflows. ```json { "@context" : "https://schema.org", "@type" : "Organization", "areaServed" : [ "United States", "Canada" ], "description" : "SmileSuite provides U.S.-based virtual receptionists, call answering services, and live customer communication and follow-up support for small businesses, helping convert more leads into customers across calls, text, and email.", "founder" : { "@type" : "Person", "name" : "Dr. Anthony Bonavoglia" }, "image" : "https://7731839.fs1.hubspotusercontent-na1.net/hubfs/7731839/SmileSuite-Logo-NoTags-Vectors-01.png", "logo" : "https://7731839.fs1.hubspotusercontent-na1.net/hubfs/7731839/SmileSuite-Logo-NoTags-Vectors-01.png", "name" : "SmileSuite", "sameAs" : [ "https://www.linkedin.com/company/smilesuite" ], "url" : "https://www.getsmilesuite.com" } ``` ```json { "@context" : "https://schema.org", "@type" : "Service", "areaServed" : [ { "@type" : "Country", "name" : "United States" }, { "@type" : "Country", "name" : "Canada" } ], "audience" : { "@type" : "BusinessAudience", "audienceType" : "Small Businesses" }, "description" : "SmileSuite provides U.S.-based virtual receptionists and a call center alternative that manages calls, text, and email, engages leads, follows up consistently, and helps small businesses convert more opportunities into customers.", "name" : "Call Answering Service and Virtual Receptionist for Small Businesses", "provider" : { "@type" : "Organization", "name" : "SmileSuite", "url" : "https://www.getsmilesuite.com" }, "serviceType" : "Small Business Call Answering Service and Virtual Receptionist" } ``` ```json { "@context" : "https://schema.org", "@type" : "FAQPage", "mainEntity" : [ { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "SmileSuite is a call answering service and virtual receptionist solution that helps small businesses manage conversations, follow up with leads, and convert more opportunities into customers across calls, text, and email." }, "name" : "What is SmileSuite?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "A call answering service typically focuses on answering calls and taking messages, while a virtual receptionist like SmileSuite manages conversations, engages leads, follows up consistently, and helps convert more opportunities into customers across calls, text, and email." }, "name" : "What is the difference between a call answering service and a virtual receptionist?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "SmileSuite is used by small businesses and healthcare practices including dental offices, orthodontic practices, law firms, and home service companies across the United States and Canada." }, "name" : "Who uses SmileSuite?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "SmileSuite provides U.S.-based virtual receptionists who handle calls, text, and email, capture new leads, follow up consistently, and help convert more opportunities into scheduled appointments and customers." }, "name" : "What does SmileSuite do?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "A live answering service for small businesses ensures every call, text, and inquiry is handled by real people, not bots, helping capture more opportunities and convert more leads." }, "name" : "What is a live answering service for small businesses?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes. SmileSuite follows strict privacy and security standards designed to support healthcare practices that handle protected health information including dental and orthodontic offices." }, "name" : "Is SmileSuite a HIPAA compliant answering service?" } ] } ```