Your concierge team is made up of real orthodontic professionals based in the United States, with extensive training in how to properly nurture and communicate with prospective patients.
The SmileSuite Concierge Team is made up of real people trained by experienced orthodontic professionals, here to support you and your prospective patients from contact to contract.
You present treatment, we’ll do the rest.
Bonavoglia, DDS, MS
Board Certified Orthodontist
In 2007, Dr. Bonavoglia built his orthodontic practice focusing on the highest level of customer service. He was voted an up and coming entrepreneur in Hudson Valley, NY. Dr. Bonavoglia recognized that a thriving practice cannot survive on its reputation alone, and saw the need for consistency in service and systems that would allow orthodontists to thrive in today’s customer focused environment. . . SmileSuite was born.
Fun fact: Dr. Bonavoglia was a Guinness Book of World Records Holder for the “World’s Largest Oral Hygiene Lesson”.
National Account Executive
With nearly 10 years of experience in the orthodontic industry, primarily as a treatment coordinator, Kristen specializes in helping patients move forward with treatment. She’s cooked up the perfect recipe for getting more patients to say, “yes” to treatment; anticipating patient needs, providing excellent customer service, and deploying a thorough follow-up process. With Kristen at the helm of our SmileSuite’s Concierge Team, you can count on friendly and reliable human interactions with all of your patients.
Fun fact: Watch out, Kristen loves the chase of converting non-starts.
Orthodontic Practice Consultant
Jill Allen is a national orthodontic consultant with a passion for helping doctors bring their practice dreams to fruition. Jill and her team specialize in start-up practices and training doctors and team members who have been in business for eight years or less, or eight years to retirement. Her goal is to give each team the tools to increase growth and streamline their processes. Jill’s proven management solutions produce positive results in case acceptance and production, creating strong, successful practices for the years to come.